Descriptive feedback is preferable to evaluative feedback when correcting employee performance. This communication technique is also used when coaching, counseling, and motivating employees.
Conducting an Employee Counseling Interview
The steps to conducting an employee counseling interview in order to change behavior.
Employee Motivation, 3 Parts
This video covers the basics of employee motivation for supervisors, leaders, and managers. We stress the practical applications of these ideas, and introduce some surprising new thinking. It is 25 minutes divided into three parts: 1) 7 reasons employees appear unmotivated, 2) how Maslow's hierarchy applies to three types of employees, 3) the behavioral model.
Probing techniques to solve problems
How to get information from people when solving employee problems, coaching, and/or counseling.
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